Confidence Should Be Rewarded
How You Glow & Earn
Where Points Meet Beauty
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- 1 Point per $ Spent
- 50 Birthday Points
- 2 Points per $ Spent
- 100 Birthday Points
- 3 Points per $ Spent
- 150 Birthday Points
- 4 Points per $ Spent
- 200 Birthday Points
FREQUENTLY ASKED QUESTIONS
Rewards
How do I join NeoCell Rewards?
Simply sign up to create your account and start earning rewards! Anyone can join.
How can I earn points?
Earn points for activities like purchases, and use them for discounts on future purchases. The more points you collect, the more you save!
When will I see my points reflected after a purchase?
Points are approved 14 days after your purchase. If that purchase impacts your rewards tier, any tier upgrade will also be reflected after the same 14 day period. Once your points are approved, you’ll be able to return to your account and redeem them on any NeoCell products you choose.
How do I redeem my points?
First, log into your NeoCell account. On the Rewards Page, visit the Rewards section. If you have enough points, you can exchange them for rewards.
Where can I see my points balance?
First, log in to your NeoCell account. Your points balance will be highlighted at the top of the loyalty page, account dashboard or at checkout.
Do my points expire?
Points expire after 12 months if there is no account activity. Make sure you use your well-earned points!
What happens to my points if I return a purchase?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
When do I get my birthday gift?
On your birthday! The only instance in which birthday points will be delayed until next year is if your birthday is within 1 day from the day you entered it.
I forgot to use my points at Checkout, can I apply them retroactively?
No, unfortunately points cannot be redeemed after a purchase has already been made.
